Privacy Policy

Last updated: 2026-05-17

This page describes how Clappe ("we") handles personal information when you use FileManager. It is written in plain language so you can actually read it.

What the desktop app sends to us

Almost nothing. The FileManager desktop application is a local program. It does not phone home with usage data. It periodically checks our update server for a new version manifest; this request reveals only your IP and the current app version — no identifiers tied to your installation, no list of your files, no information about which connectors you use.

What our website collects

Standard web server logs (IP, user agent, requested path, response code) retained for 30 days for abuse prevention. We do not deploy third-party analytics, advertising trackers, or social-network embeds. If you submit the waitlist form on the pricing page, we keep your email until you ask us to delete it or until Business launches and you decline to convert.

Your credentials

Cloud-storage API tokens, SSH keys, and OAuth refresh tokens you configure in the desktop app are stored in your operating system's keychain. They never reach our servers and never appear in our logs. If our infrastructure were fully compromised tomorrow, your credentials would not be exposed because we do not have them.

Business / Enterprise plans

Once Business launches, we store the information required to operate the subscription: org name, billing email, payment-method identifier issued by Stripe (never the card number itself), a list of seat assignments, and audit-log events your admin configured to forward to our cloud. Audit content is yours; you can export or delete it at any time.

Your rights

You may request a copy or deletion of any personal data we hold about you by emailing privacy@clappe.com. We respond within 30 days.

Changes

We post material changes here at least 14 days before they take effect, and email anyone on the Business plan directly. Minor wording changes are made without notice but the diff history of this page is public on our repo.